Active Callers
6
Avg CQS
82.1%
Fatigue Flags
2
Calls Today
283
Caller Quality Leaderboard
CQS = process compliance, not outcome| # | Caller | Desk | Calls today | CQS trend | CQS | Flag |
|---|---|---|---|---|---|---|
| 01 | MK Mohammed Khan | Education | 33 | 91.7 | — | |
| 02 | AS Ananya Sharma | Personal Loan | 47 | 88.4 | — | |
| 03 | PI Priya Iyer | Real Estate | 39 | 86.1 | — | |
| 04 | VJ Vikram Joshi | Personal Loan | 44 | 82.5 | — | |
| 05 | RV Rahul Verma | Insurance | 62 | 74.2 | Fatigue | |
| 06 | SP Sneha Patil | Health | 58 | 69.8 | Fatigue |